The Story of Our Changes - Our KAIZEN Story
In 2001, ISOWA celebrated the 80th Anniversary of the founding of the company. Within the company during that time, the workforce was dominated by robot-like employees who thought things like, "I shouldn't say a word," "I should keep out of other people's work," and "I just have to put up with doing my job" and who did the work they were given in just the way they were told to do it, things that were the exact opposite of the principles for action set up by the company. Under those circumstances, on October 7th of that year, an 80th Anniversary Memorial Lecture was given that became a huge source of motivation in the reformation of our company after that.
In this way, these KAIZEN activities here at ISOWA gradually expanded to include everyone in the entire company. At the time, our company president, Hideyuki Isowa, who felt that Employee Satisfaction was needed in order to realize Customer Satisfaction began to think about the following:
"Are all the employees really all that satisfied?"
"Are all the employees really all that satisfied?"
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